Ropes ISD

How to Enroll

All staff members ARE REQUIRED to complete their enrollment process.
You have an easy way to complete your enrollment:

Call Center Enrollment

Speak to a licensed benefit counselor over-the-phone or virtually for plan information and enrollment assistance.

877-388-5419

SCHEDULE APPOINTMENT

Before you speak with a benefit counselor, please have the following information ready: dependents’ names, birth dates, social security numbers, addresses, and phone numbers. *To speak with a Spanish speaking counselor, please press 3 when prompted. – Para hablar con un consejero en Español, presione 3 cuando se le solicite.

Benefits

Medical

Medical insurance provides essential coverage for a wide range of healthcare needs—from routine checkups and preventive care to major medical services like surgeries and hospital stays. With access to a network of trusted providers, this coverage helps manage healthcare costs, protects against unexpected expenses, and supports overall wellness for individuals and families.

BS&W Med CEP5HAQ2 & RX LRXHKE25 – SBC 2025

BS&W Med CEP5HBQ2 & RX LRXHKE25 – SBC 2025

BS&W Med CEPUHBL2 & RX LRXPJB25 – SBC 2025

BS&W Med LC5HB2L2 & RX LRXHJB25 – SBC 2025

BS&W Med LC5HB3H2 & RX LRXHJB25 – SBC 2025

 

Telemedicine

Telemedicine gives you 24/7 access to licensed doctors and healthcare providers by phone or video—anytime, anywhere. It’s a convenient, affordable way to get care for common conditions like colds, flu, allergies, or skin issues without leaving home. Many services also include mental health support and prescription refills, helping you save time and avoid unnecessary trips to the doctor’s office.

RECURO VIRTUAL ACUTE CARE BENEFIT

RECURO VIRTUAL BEHAVIORAL HEALTH BENEFIT

RECURO PRESCRIPTION BENEFIT

Mobile App

Dental

Dental insurance helps cover the cost of preventive care, basic procedures, and major dental work—keeping your smile healthy and your out-of-pocket costs manageable. Coverage typically includes routine exams, cleanings, x-rays, fillings, and more extensive services like crowns or dentures. Regular dental care not only supports oral health but also contributes to overall well-being.

Why Purchase Dental

Dental Benefit Summary

Dental Certificate – Basic Plan

Dental Certificate – Enhanced Plan

Dental Policy

Find a Dentist

Tips For Using Your Dental Plan

Dental Mobile App

Dental Easy Start – English

Dental Easy Start – Spanish

Member Portal Access

Vision

Vision insurance provides essential coverage for eye care, ensuring that individuals and families can maintain optimal eye health and clear vision. With a vision insurance plan, members gain access to routine eye exams, prescription glasses, contact lenses, and discounts on corrective eye surgeries. This coverage not only helps manage the cost of eye care but also promotes regular check-ups, which can detect early signs of eye conditions and other health issues. Enjoy the benefits of improved vision and overall well-being with comprehensive vision insurance.

Vision Benefit Summary

Vision Certificate

Vision Policy

Know Before You Go Member

Vision Member FAQs

Vision Mobile App

Member Portal Access

Member Tools

Online Member Shopping

FSA

A Flexible Spending Account (FSA) is a pre-tax benefit that allows you to set aside money to pay for eligible out-of-pocket healthcare and daycare expenses. Use your Healthcare FSA for things like copays, prescriptions, medical supplies, dental and vision care. Because contributions are made before taxes, an FSA lowers your taxable income—helping you save money while planning ahead for everyday health expenses. Dependent Care FSA covers eligible dependent care expenses for children under 13 or adults unable to care for themselves, such as daycare, preschool, or in-home caregiving.

What is an FSA

What is DCAP

Choosing between FSA and HSA

Mobile App

Service Center

Check my FSA Balance

Life/AD&D

Life and Accidental Death & Dismemberment (AD&D) insurance provides financial protection for your loved ones in the event of your death or a serious accident. Life insurance pays a benefit to your beneficiaries if you pass away, while AD&D provides additional coverage for accidental death or severe injuries like loss of limbs or eyesight. This coverage helps ensure financial stability during life’s most difficult moments.

Basic Life and AD&D Benefit Summary

Basic Life Certificate

Basic AD&D Certificate

Basic Life and AD&D Policy

Voluntary Life and AD&D Benefit Summary

Voluntary Life Certificate

Voluntary AD&D Certificate

Voluntary Life and AD&D Policy

Beneficiary Designation Form

Death Claim Packet

Disability

Disability insurance helps protect your income if you’re unable to work due to illness, injury, or pregnancy. It replaces a portion of your paycheck—short-term coverage is designed for temporary conditions, while long-term coverage supports extended or permanent disabilities. This benefit provides financial security so you can focus on recovery without worrying about everyday expenses.

Educator Disability Benefit Summary

Educator Disability Claim Form

Educator Disability Certificate

Educator Disability Policy

Employee Assistance Program

An Employee Assistance Program (EAP) offers free, confidential support to help you navigate life’s challenges—at work and at home. Services include counseling for emotional well-being, resources for legal and financial concerns, work-life balance tools, and 24/7 access to digital support. Whether you’re facing stress, relationship issues, or financial planning needs, the EAP is here to help you thrive.

Guidance Resources SunLife

Sun Life GRO Guide Essential

Sun Life WC Essential

Ancillary Benefits

Accident

Accident insurance provides a financial safety net when unexpected injuries happen. It pays a lump-sum benefit to help cover out-of-pocket costs like emergency care, hospital stays, X-rays, or follow-up treatments after an accident. This coverage helps ease the financial stress so you can focus on recovery—not bills.

Accident benefit Summary

Accident Certificate

Accident Policy

Accident Claim Statement

Critical Illness

Critical illness insurance offers a lump-sum payment if you’re diagnosed with a covered serious illness, such as cancer, heart attack, or stroke. This benefit can be used for anything you need—medical bills, travel for treatment, or everyday expenses—giving you financial flexibility and peace of mind during a challenging time.

Critical Illness Benefit Summary

Critical Illness Policy – COMING SOON

Critical Illness How to File a Claim

Critical Illness Claim Form

Critical Illness Wellness Claim Form

Hospital Indemnity

Hospital indemnity insurance provides a cash benefit when you’re admitted to the hospital due to illness or injury. It helps cover expenses that your medical plan may not—like deductibles, transportation, or lost income. Benefits are paid directly to you, so you can use them however you need during a hospital stay.

Hospital Indemnity Benefit Summary

Hospital Indemnity Certificate – COMING SOON

Hospital Indemnity Policy

Hospital Indemnity Claim Form

Lifetime Benefits

Lifetime Benefit Term (LBT) insurance offers long-term life insurance protection with added living benefits. It provides a guaranteed death benefit and may include access to a portion of funds while you’re still living—often for chronic or terminal illness care. With coverage that can last a lifetime and flexibility to use benefits when needed, LBT combines life insurance and future planning in one.

Plan Highlights

Beneficiary Change Form

Claim FAQ Guide

Claim Form

Accelerated benefit Claim Form

Cancer

Cancer insurance provides a lump-sum or benefit-based payout if you’re diagnosed with cancer. This supplemental coverage helps with costs that may not be fully covered by your medical plan—like chemotherapy, radiation, travel, lodging, and lost income—so you can focus on treatment and recovery without financial strain.

Cancer Benefit Summary

Cancer Certificate Plan 1

Cancer Certificate Plan 2

Cancer Claim Form

Direct deposit Form

ID Theft Protection

Identity theft protection helps safeguard your personal information and finances. This benefit includes credit monitoring, fraud alerts, identity restoration services, and access to specialists who can help resolve issues quickly. If your identity is compromised, you’ll have expert support to recover and minimize the impact—giving you peace of mind in a digital world.

Allstate ID Theft Protect Pro+Cyber

ID THEFT Benefits Summary

ID THEFT Highlights

ID THEFT FAQs

Medical Transport

Medical transport insurance covers the high cost of emergency medical transportation, including ground or air ambulance services. Whether you’re facing a serious accident or medical crisis, this coverage ensures you get to the nearest appropriate facility without worrying about unexpected bills—often not fully covered by standard health insurance. Peace of mind when every second counts.

MASA Access Summit Info sheet

Masa Medical Transport

How to Use MASA Benefits

How to Use MASA Benefits_Espanol

MASA Mobile App

MASA Mobile App Flyer_Espanol

Carrier Contacts

FBMC Benefits Management

(877) 388-5419
Mon. – Fri. 7 a.m. – 6 p.m. CST
www.FBMC.com

MEDICAL

Baylor Scott & White
Group: 07002
(844) 633-5325
www.bswhealthplan.com

TELEMEDICINE

Recuro Health
N/A
(855) 673-2876
recurohealth.com

DENTAL

Sun Life
Group #: 971101
(800) 442-7742
www.sunlife.com

VISION

EyeMed
Group #: 1055991
Group #: 1055992 – COBRA
866-800-5457
www.eyemed.com

BASIC LIFE & AD&D | VOLUNTARY LIFE & AD&D | EDUCATOR DISABILITY | ACCIDENT | HOSPITAL INDEMNITY

Sun Life
Group# 971101
(800) 247-6875
www.sunlife.com

Flexible Spending Account (FSA)

NBS
Group: #NBS323872
(800) 274-0503
www.nbsbenefits.com

EMPLOYEE ASSISTANCE PROGRAM

Guidance Resources
App: GuidanceNow
Web ID: EAPEssential
800-460-4374
www.guidanceresources.com

Lifetime Benefits Term

Chubb
Group #: DV4
(855) 241-9891
www.chubb.com

CANCER INSURANCE

American Public Life
Group #: 3204
800-256-8606
www.ampublic.com

ID THEFT PROTECTION

Allstate
Group# 9922
(800) 789-2720
www.allstate.com/AIP

MEDICAL TRANSPORT

MASA 
B2BROPES
800-643-9023
www.masamts.com